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EG4 12kW (18kPV) 120V/240V Hybrid Inverter

SKU: INV024
AvailabilityIn stock
Regular price $4,868.00
Regular price Sale price $4,868.00
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Category: EG4 Inverter
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Introducing the advanced 12K (18kPV) Hybrid Inverter from EG4—a versatile, all-in-one solution designed to meet the demands of even the most robust home power systems. With a rated power of 12,000W and the ability to support PV arrays up to 18,000W, this high-performance inverter ensures reliable energy management. Its plug-and-play installation makes setup a breeze, while the LCD touch screen interface and remote monitoring capabilities provide easy control and enhanced system visibility. Equipped with 3 MPPT inputs, built-in circuit breakers, and an integrated UPS module, this inverter ensures seamless transitions between power sources in just 15–30ms.

The lightweight, transformer-free design maximizes energy efficiency, reducing idle power consumption without sacrificing surge capacity or line balance. Designed for flexibility, this 12K inverter supports various working modes and system configurations, making it ideal for enhancing your solar setup or upgrading an off-grid ESS system. Features like smart load control, AC coupling, and peak shaving ensure your home remains protected against grid instability and blackouts while delivering significant savings on your electric bills.

Optimize your home’s power today with the state-of-the-art 12K (18kPV) Hybrid Inverter & Charger from EG4!


 

FEATURES

  • Versatile Working Modes to suit different solar and off-grid setups.
  • Smart Load Control for efficient power distribution and energy savings.
  • AC Coupling Capability for seamless integration into existing systems.
  • Peak Shaving Function reduces demand during peak usage, saving on energy costs.
  • Triple MPPT Inputs for maximum solar energy capture and efficiency.
  • Built-In Circuit Breakers provide enhanced safety and overload protection.
  • Integrated UPS Module ensures continuous power with fast, reliable transitions.
  • Seamless Switching between power sources in under 30ms.
  • High-Frequency Split-Phase Output for improved power distribution.
  • LCD Touch Screen Interface for easy system management and monitoring.
  • Remote Monitoring for convenient system control from anywhere.
  • Advanced Parallelability allows expansion up to 120kW for larger installations.

 

 

COMPATIBILITY

  • 48V Battery Systems
  • Off-Grid Backup Systems
  • Residential Solar Systems
  • Emergency Power Systems
  • AC Coupled UPS Systems

 

 

SPECIFICATIONS

Output Power 12,000W
AC Voltage
120V AC / 240V AC
AC Frequency 50 Hz / 60 Hz
Max. Continuous AC Current 50A @ 240V AC
Max. AC Input Power 12,000W
Max. AC Bypass 200A
Operating Voltage Range 180 - 270V AC
Output Voltage
120V AC / 240V AC
Max. Continuous Output Current 50A
Output Frequency 50 Hz / 60 Hz
Surge Capacity (with PV)
14,700W (10 min) / 15,500W (5 min)
Surge Capacity (without PV) 13,500W (10 min)
Max. Continuous Line Wattage 6,000W
Power Factor 0.99 (Full Load)
Reactive Power Adjustment Range
-0.8 ~ 0.8 Leading Adjustable
Total Harmonic Distortion <5% (Full Load)
Transfer Time
10 - 20 ms (Single) / 20 ms (Parallel)
Max. Continuous Output Current (Backup) 50A
AC Bypass (Generator) 90A
Output Voltage (Backup)
120V AC / 240V AC
Output Power (Backup) 12,000W
Max. Continuous Line Wattage (Backup)
8,000W (per 120V)
Operating Voltage Range (Backup) 180 - 270V AC
Output Frequency (Backup) 50 Hz / 60 Hz
Max. Output Power (with PV)
14,700W (10 min) / 15,500W (5 min)
Max. Output Power (without PV) 13,500W (10 min)
Total Harmonic Distortion (Backup) <5%
Switching Time (Backup) 10 ms
Operating / Storage Temperature Range
-13ºF - 140ºF (-25ºC - 60ºC)
Altitude
<6,561 ft (2000 m)
Relative Humidity 0 - 100%
Typical Noise Emission 68 dB @ 3 ft
Protection Rating IP65 / NEMA 4X
Communications
RS485 / CANBus / WiFi
Max. Parallel Connections 10

 

 

 

 

ADDITIONAL DOCUMENTATION

Spec Sheet:
User Manual:
Rapid Shut Down Wiring Guide:
UL1741 Certificate:

 

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Order Confirmation:

Upon completing your order, you will promptly receive an email confirming the order placement, indicating that we have received your order and pre-authorized your credit card for the purchase. Our next step is to contact our suppliers to confirm the item's availability and readiness for shipment. Should the item be on backorder or unavailable, we will notify you of the estimated lead time. If the provided lead time is unsatisfactory, we will cancel the pre-authorization and contact you via email or phone. If the item can be shipped within 5 business days, we will proceed with processing the charges and shipping your order.

Incorrect Shipping Information:

In the event of incorrect shipping information provided at checkout, we will make every effort to track down the item using our shipping partners. Please be aware that refunds and returns are not available in such cases. However, we will do our utmost to locate the item. If successful, re-shipping fees of up to 20% of the item's value may apply.

Order Shipment:

If your order is in stock and we have successfully processed your credit card charges, the items will be shipped within five business days from the order date. You will receive tracking information via email within 24 hours of your order leaving the distribution center. Should tracking information not be received within six days of your order, please contact us at +1 (307) 317-7213. Cut off time is 4 pm EST.

Lead time is usually 5-10 business days to receive an order after purchase.

We offer free shipping on all orders and applicable items and brands within the mainland of US (Hawaii and Alaska are exclusions).

Eco Solar Kits does not ship orders directly to Hawaii or Alaska. Clients needing delivery to these locations must arrange a freight forwarder and enter the forwarder’s address as the shipping address. Eco Solar Kits will then ship the order to the designated freight forwarder under our standard shipping terms.

Typically, orders are processed immediately upon receipt, taking approximately 1-4 business days after order confirmation, payment, and pick-up time to fulfill.

The delivery time via freight carrier may vary between 4-6 business days, depending on your location.

  • The minimum order value required for purchase is $69.
  • We offer convenient courier delivery right to your door.

  • Delivery Services We Use:

    • FedEx
    • UPS
    • USPS
    • Estes
    • Roadrunner

     

Shipping Concerns:

To prevent delays, frustration, and additional costs, kindly inform us of any concerns regarding the delivery to your location. It's important to note that the following situations may incur additional costs:

  • Charges imposed by the freight company if an 18-wheeler truck cannot access the delivery location
  • Restrictions on truck height or bridge laws during transportation
  • Deliveries to islands
  • Road or access restrictions
  • Delivery requiring the use of a ferry, train, plane, or additional courier transport

Contact Information:

You can reach us using the contact methods provided below:

Return and Refund Policy

At D&D Eco Power Goods LLC, we strive to ensure our customers are completely satisfied with their purchases. Our return and refund policies are designed to provide a fair and transparent process based on the delivery date of your item.

Return Eligibility

You have 30 days from the delivery date to initiate a return. To be eligible for a return, the item must meet the following conditions:

  • Unused and packaging intact: The item must be in its original packaging and condition.
  • All tags intact: Any tags must remain attached.
  • Proof of purchase: You will need to provide a receipt or proof of purchase.

Items that do not meet these conditions will not be accepted for return.

Circumstances Under Which Returns Are Offered

  • Canceling an Order: You may cancel your order before it has shipped. A 3% deduction will apply to cover platform fees from the total amount paid.
  • Damaged on Arrival: If your item arrives damaged, please file the damage with the shipping carrier and contact us within 24 hours of delivery to assess the issue. We may request photos of the damage.
  • Faulty Manufacturing or Broken After Use: Items with manufacturing defects or that break under normal use are covered under the manufacturer's warranty. Please contact us for guidance.
  • Changed Your Mind: If you decide to return an item because you changed your mind, please ensure it meets the return eligibility criteria stated above.
  • Exchanges: To expedite an exchange, return the unwanted item first and place a new order for the desired item.
  • Wrong Product Received: If you receive the wrong item, please contact us immediately so we can rectify the issue.

How to Initiate a Return

To begin the return process, please follow these steps:

  • Contact Us: Reach out via phone at +1 (307) 317-7213, live chat on the website, or email us at hello@ecosolarkits.com . You can also fill out the contact form on our website.
  • Provide Necessary Information: When contacting us, include:
    • Your order number
    • First and last name of the person who paid for the order
    • A brief description of the issue
    • Photos of the product (if applicable, especially for damaged items)
  • Return Authorization: You will receive a return authorization from our team. Please note that returns without prior authorization will not be accepted.
  • Shipping Instructions: Upon approval, it’s the customer's responsibility to obtain a return shipping label and receive instructions from the manufacturer on where to send the package. 
    • If our managers and the customer are unable to obtain the shipping address and label from the manufacturer within 15 business days, the customer will receive the shipping label directly from us and should send the products to 8165 Main St, Vancouver, BC V5X 3L0, Canada.
  • Return Shipping: Customers are responsible for return shipping costs, even if the return is due to a damaged or incorrect item.

Refund Policy

We prioritize customer satisfaction and aim to provide a seamless refund experience. This refund policy is based on the delivery date of your item to ensure fairness in the return process.

Circumstances Under Which Refunds Are Offered

  1. If the Products Never Arrived: If your order does not arrive within the expected delivery timeframe, please contact us. We will investigate the issue with the carrier and, if confirmed as lost, process a full refund.
  2. Damaged on Arrival: If your item arrives damaged, please notify us within 24 hours of delivery. We may ask for photographs of the damage to facilitate the refund process. Once approved, you will receive a full refund.
  3. Faulty Manufacturing or Broken After Use: Items that exhibit manufacturing defects or break under normal use are covered under our warranty. Please reach out to us with details of the issue, including photos. If the item is confirmed faulty, you will be eligible for a full refund or replacement, depending on your preference.
  4. Changed Their Mind: If you decide to return an item because you changed your mind, it must be returned in its original, unused condition, following the return policy guidelines. Once the return is approved, you will receive a refund, minus any applicable restocking fees.
  5. Wrong Product Received: If you receive an incorrect item, contact us immediately. We will provide instructions for returning the wrong product, and once received, you will be eligible for a full refund or exchange for the correct item.

When to Expect a Refund

Refunds will be processed based on the delivery date of the product. Once the manufacturer receives and inspects your returned item, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed through your original payment method, typically within 10 days. Please note that it may take some time for your bank or credit card company to process and post the refund.

Additional Information

  • Return Window Extension: The return window is extended to 35 days during the following periods:
    • Orders between Nov 25, 2024 and Nov 30, 2024
    • Orders between Dec 25, 2024 and Dec 31, 2024
  • Restocking Fee: Returns not related to damaged items may incur a 25% restocking fee.
  • Refund Processing Time: The processing time for refunds is approximately 10 days from receipt of the returned item.

Contact Information

For any questions or concerns regarding our return or refund policy, please do not hesitate to contact us: