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SUNGOLD POWER 10KW 48V SPLIT PHASE SOLAR INVERTER

SKU: SPH10K48SP
AvailabilityIn stock
Regular price $1,584.00
Regular price Sale price $1,584.00
Sold out
  • FREE SHIPPING WITHIN USA On All Orders! (No shipping to HI or AK)
  • $0 SALES TAX For Every Order (WY is an exclusion)
  • Have Questions? Call our Expert for Answers +1 307 317 7213

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FEATURES

  • All in one unit: 10KW Pure Sine Wave Solar Inverter Combined with Max 200A battery charging, 2 MPPT Solar controller inbuilt, Max. Voltage of Open Circuit: 500VDC, Split phase (120V/240V) or Single phase (120v) output. Wifi module is included, which allows the user to view the operating status and parameters of the inverter via the mobile phone APP.

  • Stable AC output and Smart Protection: Rated Output Power: 10000W, Max Peak Power: 20,000W, loaded motor capacity 6HP, PV input over-voltage/current protection, AC input over-voltage protection, Battery over-voltage protection, Over-load protection and so on.

  • Four charging / Output modes: Hybrid Charging / Utility Priority Charging / Solar Priority Charging / Only Solar Charging, 4 output modes: Utility Priority / Solar and Utility Hybrid / Solar Priority / Inverter Priority to meet your different requirements.

  • Time-slot charging/discharging function: The SPH series is equipped with a time-slot charging and discharging function, which allows users to set different charging and discharging periods according to the local peak and valley tariffs, so that the utility power and PV energy can be used rationally.

  • Battery type: 48V AGM/Sealed, Gel, Flooded, Lithium batteries and a User Mode to work with all battery types. and supports battery-free. When the lithium battery is dormant, the mains power and photovoltaics can activate the lithium battery. Support Can, USB and RS485 communication with SunGoldPower batteries.


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WIFI MONITORING

Configured with Wi-Fi components, allowing user to quick and easyaccess to inverter data on mobile phone.

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SYSTEM CONNECTION

PV can charge the battery and supply the power to the load by inverter, if PV orbattery is no power, you canpowerthe load and charge the battery by the gridor generator.

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GRID TIED FUNCTION

An off-grid solar inverter with solar panels that generates electricity, stores that power in solarbatteries, and runs independently from the power grid.

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Specifications


ADDITIONAL DOCUMENTATION

8K-10KW Split Phase Solar Inverter  User's Manual

    Order Confirmation:

    Upon completing your order, you will promptly receive an email confirming the order placement, indicating that we have received your order and pre-authorized your credit card for the purchase. Our next step is to contact our suppliers to confirm the item's availability and readiness for shipment. Should the item be on backorder or unavailable, we will notify you of the estimated lead time. If the provided lead time is unsatisfactory, we will cancel the pre-authorization and contact you via email or phone. If the item can be shipped within 5 business days, we will proceed with processing the charges and shipping your order.

    Incorrect Shipping Information:

    In the event of incorrect shipping information provided at checkout, we will make every effort to track down the item using our shipping partners. Please be aware that refunds and returns are not available in such cases. However, we will do our utmost to locate the item. If successful, re-shipping fees of up to 20% of the item's value may apply.

    Order Shipment:

    If your order is in stock and we have successfully processed your credit card charges, the items will be shipped within five business days from the order date. You will receive tracking information via email within 24 hours of your order leaving the distribution center. Should tracking information not be received within six days of your order, please contact us at +1 (307) 317-7213. Cut off time is 4 pm EST.

    Lead time is usually 5-10 business days to receive an order after purchase.

    We offer free shipping on all orders and applicable items and brands within the mainland of US (Hawaii and Alaska are exclusions).

    Eco Solar Kits does not ship orders directly to Hawaii or Alaska. Clients needing delivery to these locations must arrange a freight forwarder and enter the forwarder’s address as the shipping address. Eco Solar Kits will then ship the order to the designated freight forwarder under our standard shipping terms.

    Typically, orders are processed immediately upon receipt, taking approximately 1-4 business days after order confirmation, payment, and pick-up time to fulfill.

    The delivery time via freight carrier may vary between 4-6 business days, depending on your location.

    • The minimum order value required for purchase is $69.
    • We offer convenient courier delivery right to your door.

    • Delivery Services We Use:

      • FedEx
      • UPS
      • USPS
      • Estes
      • Roadrunner

       

    Shipping Concerns:

    To prevent delays, frustration, and additional costs, kindly inform us of any concerns regarding the delivery to your location. It's important to note that the following situations may incur additional costs:

    • Charges imposed by the freight company if an 18-wheeler truck cannot access the delivery location
    • Restrictions on truck height or bridge laws during transportation
    • Deliveries to islands
    • Road or access restrictions
    • Delivery requiring the use of a ferry, train, plane, or additional courier transport

    Contact Information:

    You can reach us using the contact methods provided below:

    Return and Refund Policy

    At D&D Eco Power Goods LLC, we strive to ensure our customers are completely satisfied with their purchases. Our return and refund policies are designed to provide a fair and transparent process based on the delivery date of your item.

    Return Eligibility

    You have 30 days from the delivery date to initiate a return. To be eligible for a return, the item must meet the following conditions:

    • Unused and packaging intact: The item must be in its original packaging and condition.
    • All tags intact: Any tags must remain attached.
    • Proof of purchase: You will need to provide a receipt or proof of purchase.

    Items that do not meet these conditions will not be accepted for return.

    Circumstances Under Which Returns Are Offered

    • Canceling an Order: You may cancel your order before it has shipped. A 3% deduction will apply to cover platform fees from the total amount paid.
    • Damaged on Arrival: If your item arrives damaged, please file the damage with the shipping carrier and contact us within 24 hours of delivery to assess the issue. We may request photos of the damage.
    • Faulty Manufacturing or Broken After Use: Items with manufacturing defects or that break under normal use are covered under the manufacturer's warranty. Please contact us for guidance.
    • Changed Your Mind: If you decide to return an item because you changed your mind, please ensure it meets the return eligibility criteria stated above.
    • Exchanges: To expedite an exchange, return the unwanted item first and place a new order for the desired item.
    • Wrong Product Received: If you receive the wrong item, please contact us immediately so we can rectify the issue.

    How to Initiate a Return

    To begin the return process, please follow these steps:

    • Contact Us: Reach out via phone at +1 (307) 317-7213, live chat on the website, or email us at hello@ecosolarkits.com . You can also fill out the contact form on our website.
    • Provide Necessary Information: When contacting us, include:
      • Your order number
      • First and last name of the person who paid for the order
      • A brief description of the issue
      • Photos of the product (if applicable, especially for damaged items)
    • Return Authorization: You will receive a return authorization from our team. Please note that returns without prior authorization will not be accepted.
    • Shipping Instructions: Upon approval, it’s the customer's responsibility to obtain a return shipping label and receive instructions from the manufacturer on where to send the package. 
      • If our managers and the customer are unable to obtain the shipping address and label from the manufacturer within 15 business days, the customer will receive the shipping label directly from us and should send the products to 8165 Main St, Vancouver, BC V5X 3L0, Canada.
    • Return Shipping: Customers are responsible for return shipping costs, even if the return is due to a damaged or incorrect item.

    Refund Policy

    We prioritize customer satisfaction and aim to provide a seamless refund experience. This refund policy is based on the delivery date of your item to ensure fairness in the return process.

    Circumstances Under Which Refunds Are Offered

    1. If the Products Never Arrived: If your order does not arrive within the expected delivery timeframe, please contact us. We will investigate the issue with the carrier and, if confirmed as lost, process a full refund.
    2. Damaged on Arrival: If your item arrives damaged, please notify us within 24 hours of delivery. We may ask for photographs of the damage to facilitate the refund process. Once approved, you will receive a full refund.
    3. Faulty Manufacturing or Broken After Use: Items that exhibit manufacturing defects or break under normal use are covered under our warranty. Please reach out to us with details of the issue, including photos. If the item is confirmed faulty, you will be eligible for a full refund or replacement, depending on your preference.
    4. Changed Their Mind: If you decide to return an item because you changed your mind, it must be returned in its original, unused condition, following the return policy guidelines. Once the return is approved, you will receive a refund, minus any applicable restocking fees.
    5. Wrong Product Received: If you receive an incorrect item, contact us immediately. We will provide instructions for returning the wrong product, and once received, you will be eligible for a full refund or exchange for the correct item.

    When to Expect a Refund

    Refunds will be processed based on the delivery date of the product. Once the manufacturer receives and inspects your returned item, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed through your original payment method, typically within 10 days. Please note that it may take some time for your bank or credit card company to process and post the refund.

    Additional Information

    • Return Window Extension: The return window is extended to 35 days during the following periods:
      • Orders between Nov 25, 2024 and Nov 30, 2024
      • Orders between Dec 25, 2024 and Dec 31, 2024
    • Restocking Fee: Returns not related to damaged items may incur a 25% restocking fee.
    • Refund Processing Time: The processing time for refunds is approximately 10 days from receipt of the returned item.

    Contact Information

    For any questions or concerns regarding our return or refund policy, please do not hesitate to contact us: