Complete Kit | BLUETTI EP500 Pro 6,000W 120/240V 10,200Wh Portable Power Station | 12 x 335 Watt Rigid Solar Panels

This unit is really big, and quite a bit heavier than I imagined, BUT they've been hitting me with rolling blackouts since I got this and it's nice knowing I'm not left in the dark anymore. I originally wanted this behind my fridge but it just won't fit, so if the blackouts get long enough I'll just roll it over to the fridge to keep my food from spoiling. This unit arrived safely palletized and has worked great the several times I needed it to keep things running when the power grid failed me.

(Review from www.bluettipower.com)

We purchased the EP500pro for backup power for are business it powers 4 computers our internet and phones I would recommend this.

(Review from www.bluettipower.com)

We purchased the EP500pro for backup power for are business it powers 4 computers our internet and phones I would recommend this.

I ordered this item during a nationwide snow storm. Needless to say things seemed to start out on the wrong foot.
There was a lack of communication about the shipping and the delivery schedule on the part of Bluetti.
I had no tracking information so I did not even know if my EP500 Pro had been sent or not. I must assume that the nationwide snow storm was a major factor.
Anyway, the delivery was made 5 days after I placed the order and the following day Bluetti apologized in an email for not having been able to communicate in a timely fashion.
The product is quite nice. I have to admit I like the design. It is easy to use and I can use a regular wall outlet to charge it from. I tested it up to about 2000 watts and it worked alright. There is a lot of lightning in our area and power fluctuations are a potentially big problem.
So I make sure that I pre-charge the unit
before the storm comes and I disconnect the unit from the wall outlet during the storm. I also make sure that nothing is connected to it through which there is a connection to the grid during a storm.
I mainly use it for providing power for my securities during power outages after a storm. I have 2 backup generators but I cannot run those overnight in this subdivision because they are too loud.
Bluetti EP500 Pro will help us to make it through the nite. In time I would like to buy a second unit.

(Review from www.bluettipower.com)

I ordered this item during a nationwide snow storm. Needless to say things seemed to start out on the wrong foot. There was a lack of communication about the shipping and the delivery schedule on the part of Bluetti. I had no tracking information so I did not even know if my EP500 Pro had been sent or not. I must assume that the nationwide snow storm was a major factor. Anyway, the delivery was made 5 days after I placed the order and the following day Bluetti apologized in an email for not having been able to communicate in a timely fashion. The product is quite nice. I have to admit I like the design. It is easy to use and I can use a regular wall outlet to charge it from. I tested it up to about 2000 watts and it worked alright. There is a lot of lightning in our area and power fluctuations are a potentially big problem. So I make sure that I pre-charge the unit before the storm comes and I disconnect the unit from the wall outlet during the storm. I also make sure that nothing is connected to it through which there is a connection to the grid during a storm. I mainly use it for providing power for my securities during power outages after a storm. I have 2 backup generators but I cannot run those overnight in this subdivision because they are too loud. Bluetti EP500 Pro will help us to make it through the nite. In time I would like to buy a second unit.

EP500 / EP500Pro / AC300 / AC500 Fusion Box

(Review from www.bluettipower.com)

It was definitely my mistake ordering a AC300 Fusion Box (US21359) when I have Apex300 units - now I have to ship the Fusion Box back to Bluetti. I have purchased all of your products directly from the company - very happy with the service and support you give. Next time - I should review what I plan on purchasing with your support staff before making a quick decision.

(Review from www.bluettipower.com)

The response from customer service was helpful. My only suggestion is to have a more rapid response. 24-48 hours is less than desirable when your power station isn't working.

(Review from www.bluettipower.com)

Excellent service

(Review from www.bluettipower.com)

I believe the information regarding the performance of the battery heat blankets should be clearer. My B300S batteries will not perform below 20 degrees Fahrenheit.

(Review from www.bluettipower.com)

No suggestions at this time.

(Review from www.bluettipower.com)

Excellent

(Review from www.bluettipower.com)

Works well - quality product

(Review from www.bluettipower.com)

So far so good

(Review from www.bluettipower.com)

They made it right. Works as advertised great product very good customer service. Real quick to respond.

(Review from www.bluettipower.com)

During an extended power outage following a hurricane, and we have a lot of them, 120V can power most small appliances and a refrigerator. Natural gas can support a range, BBQ pit and water heater, but it is useless if you can't get water out of your well to the water heater or to drink. Most 4" water wells use a submersible 240V pump. With the addition of Fusion Box and solar panels for recharging, we are now self-sufficient after a storm.

(Review from www.bluettipower.com)

Already saved us the contents of fridge while plugged in during an outtage & used in an emergency to power up wet vacuum when there were no plug- in outlets nearby. Heavy & bulky but the power is in there!

(Review from www.bluettipower.com)

Price and performance are Paramount in any buying decision regarding backup supply of electricity this informed my decision to purchase the blue Eddie EP 500 Pro Power station

(Review from www.bluettipower.com)

Nice to have

(Review from www.bluettipower.com)

I just received this and ready to hook up my two ac300s. I'm excited to be able to connect my washing machine now and run on solar.

(Review from www.bluettipower.com)

I have several batteries from Bluetti and this one by far is my favorite. It handles everything I throw at it. It's a power house!

(Review from www.bluettipower.com)

I have several batteries from Bluetti and this one by far is my favorite. It handles everything I throw at it. It's a power house!

I'm very happy to have such a BIG backup power supply. Very heavy, which is OK, but easy to move around with the installed wheels.

(Review from www.bluettipower.com)

I have a handicapped son whose bed requires power to keep him from getting bedsores. This provides that when the power is out.

(Review from www.bluettipower.com)

i purchased a unit back in sept 2021. the unit was easy to set up and worked like a charm. in december 2022 the display screen malfunctioned. unfortunately i could not scroll to the page to select AC power out of the unit. the solar panels were feeding the unit, i just couldn't access the power, leaving me powerless in pismo :( i reached out to bluetti (winnie, super helpful!) and we started the procedure to replace the unit. pismo beach is on the central coast of ca. due to delays mostly on my end dodging various & numerous rain storms, i finally received the replacement unit yesterday. i know 3 months later, but hey we had delays with shipping, my being available to ship the original unit back and so on. not bluetti fault. now experiencing much happiness - powerful in pismo :) yay.

(Review from www.bluettipower.com)

i purchased a unit back in sept 2021. the unit was easy to set up and worked like a charm. in december 2022 the display screen malfunctioned. unfortunately i could not scroll to the page to select AC power out of the unit. the solar panels were feeding the unit, i just couldn't access the power, leaving me powerless in pismo :( i reached out to bluetti (winnie, super helpful!) and we started the procedure to replace the unit. pismo beach is on the central coast of ca. due to delays mostly on my end dodging various & numerous rain storms, i finally received the replacement unit yesterday. i know 3 months later, but hey we had delays with shipping, my being available to ship the original unit back and so on. not bluetti fault. now experiencing much happiness - powerful in pismo :) yay.