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EG4 PowerPro 12kW Power Output and 28.6kWh Battery Storage Off-Grid System

SKU: K0757
Regular price $12,390.00
Regular price Sale price $12,390.00
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Category: EG4 Kit
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HIGH-CAPACITY RESIDENTIAL ESS SOLUTION!

The EG4 PowerPro has arrived to transform home energy storage across the United States. With a 28.68kWh indoor configuration, this wall-mountable, all-weather energy storage system is perfect for a range of applications, from tiny homes and cabins to large family homes, mansions, or office buildings. It is backed by top-tier safety standards and certifications, including UL9540, UL9540A, and UL1973, ensuring comprehensive safety and state-of-the-art functionality.

 

 

 

WHAT'S IN THE BOX

  • 2 × 48V EG4 PowerPro Units
  • 2 × EG4 PowerPro Conduit Boxes
  • 1 × EG4 PowerPro Parallel Cable Kit
  • 1 × EG4 12kW (18kW PV) Hybrid Inverter

 

SPECIFICATIONS

No. of MPPTs 3
Inputs per MPPT
2 (MPPT 1) / 1 (MPPT 2 & 3)
Max. Input Current
25A (MPPT 1) / 15A (MPPT 2 & 3)
Max. Short Circuit Input Current
31A (MPPT 1) / 19A (MPPT 2 & 3)
DC Input Voltage Range 100 - 600V DC
MPPT Operating Voltage Range 120 - 500V DC
Max. PV Array Power 18,000W
AC Input Voltage
120V AC / 240V AC (120V AC / 208V AC)
AC Frequency 50 Hz / 60 Hz
Max. Continuous Line Wattage
8,000W (per 120V line)
AC Bypass
200A (Grid) / 90A (Generator)
Transfer Time 10 ms
Max. Continuous Output Current 50A
Output Power
12,000W @ 240V / 10,400W @ 208V
Surge Capacity
14,700W (10 min) / 15,500W (5 min)
Surge Capacity (Battery Only)
13,500W (10 min)
Nominal Voltage 51.2V
Ah Capacity 560Ah
kWh Capacity 28.68kWh
Max. Charge / Discharge Current 250A
Operating / Storage Temperature Range
-13ºF to 140ºF (-25ºC to 60ºC)
Altitude
<6,561 ft (2000 m)
Typical Noise Emission 68 dB @ 3 ft
Protection Rating IP65 / NEMA 4X
Communications RS485 / CANBus
Idle Consumption
~70W (Normal) / ~18W (Standby Mode)
Max. Efficiency (PV to Grid) 98%
Max. Efficiency (Battery to Grid) 94%
Battery Weight 308.6 lbs (140 kg)
Battery Dimensions (DxWxH)
9.1 x 22.3 x 34.6 in (231 x 566.5 x 879 mm)
Inverter Weight 121 lbs (55 kg)
Inverter Dimensions (DxWxH)
11.2 x 20.5 x 34.3 in (285 x 520 x 871 mm)
Conduit Box Weight 16.6 lbs (7.5 kg)
Conduit Box Dimensions (DxWxH)
9.1 x 24 x 10.6 in (231 x 610 x 269 mm)

 

 

 

 

ADDITIONAL DOCUMENTATION

System Spec Sheet:
Battery Spec Sheet:
Inverter Spec Sheet:
Battery User Manual:
Inverter User Manual:
UL9540 Certificate:

 

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Order Confirmation:

Upon completing your order, you will promptly receive an email confirming the order placement, indicating that we have received your order and pre-authorized your credit card for the purchase. Our next step is to contact our suppliers to confirm the item's availability and readiness for shipment. Should the item be on backorder or unavailable, we will notify you of the estimated lead time. If the provided lead time is unsatisfactory, we will cancel the pre-authorization and contact you via email or phone. If the item can be shipped within 5 business days, we will proceed with processing the charges and shipping your order.

Incorrect Shipping Information:

In the event of incorrect shipping information provided at checkout, we will make every effort to track down the item using our shipping partners. Please be aware that refunds and returns are not available in such cases. However, we will do our utmost to locate the item. If successful, re-shipping fees of up to 20% of the item's value may apply.

Order Shipment:

If your order is in stock and we have successfully processed your credit card charges, the items will be shipped within five business days from the order date. You will receive tracking information via email within 24 hours of your order leaving the distribution center. Should tracking information not be received within six days of your order, please contact us at +1 (307) 317-7213.

Lead time is usually 5-10 business days to receive an order after purchase.

We offer free shipping on all orders and applicable items and brands within the mainland of US. Typically, orders are processed immediately upon receipt, taking approximately 1-3 business days after order confirmation, payment, and pick-up time to fulfill.

The delivery time via freight carrier may vary between 4-7 business days, depending on your location.

Shipping Concerns:

To prevent delays, frustration, and additional costs, kindly inform us of any concerns regarding the delivery to your location. It's important to note that the following situations may incur additional costs:

  • Charges imposed by the freight company if an 18-wheeler truck cannot access the delivery location
  • Restrictions on truck height or bridge laws during transportation
  • Deliveries to islands
  • Road or access restrictions
  • Delivery requiring the use of a ferry, train, plane, or additional courier transport

Contact Information:

You can reach us using the contact methods provided below:

  • Phone: +1 (307) 317-7213
  • Business Address: 1309 Coffeen Avenue, STE 1200, Sheridan, WY 82801
  • Hours Of Operation: Mon-Sat: 9:00 AM - 8:00 PM EST
  • Company Name: D&D ECO POWER GOODS LLC


Our return policy allows a 30-day window from the date of receiving your item to request a return.
For a return to be eligible, the item must be in its original packaging, unused, unworn, and include all tags. Additionally, you will need to provide the receipt or proof of purchase. Items not meeting these conditions will not be accepted for return.

To initiate a return, please contact us at +1 (307) 317-7213. If your return is approved, we will provide you with a return shipping label and detailed instructions on where and how to send the package. Returns without prior authorization will not be accepted.
Returns not related to damaged items will be subject to a restocking fee of 25%.

In case of a return, customers will be responsible for a return shipping.

Refund processing time is 10 days.
 

Please note that items outside the 30-day return period will not be accepted.
If you have any questions about returns, feel free to contact us at +1 (307) 317-7213.

If you decide to cancel your order before shipment, a 3% deduction will be applied to cover platform fee expenses from the total paid amount.

 

Damages and Issues:

Upon receiving your order, promptly inspect it. If you discover any defects, damages, or receive the wrong item, contact us immediately to assess the issue and take appropriate action to rectify it.
For damaged items, inform us within 24 hours of receiving the package.

 

Exchanges:

To expedite the exchange process, return the item you have and make a separate purchase for the desired item. This ensures a speedy process and guarantees you get what you want without delay.

Refunds:

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed automatically through your original payment method. Keep in mind that it may take some time for your bank or credit card company to process and post the refund.
For any further questions, don't hesitate to reach out to us at +1 (307) 317-7213.

If you decide to cancel your order before shipment, a 3% deduction will be applied to cover platform fee expenses from the total paid amount.

Additional info:

  • Orders between Nov 25, 2024 and Nov 30, 2024
    • Return within 35 days
  • Orders between Dec 25, 2024 and Dec 31, 2024
    • Return within 35 days

Contact information

  • Phone: +1 (307) 317-7213
  • Business Address: 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801
  • Hours of Operation: Mon-Sat: 9:00 AM - 8:00 PM EST
  • Company Name: D&D Eco Power Goods LLC