Upon completing your order, you will promptly receive an email confirming the order placement, indicating that we have received your order and pre-authorized your credit card for the purchase. Our next step is to contact our suppliers to confirm the item's availability and readiness for shipment. Should the item be on backorder or unavailable, we will notify you of the estimated lead time. If the provided lead time is unsatisfactory, we will cancel the pre-authorization and contact you via email or phone. If the item can be shipped within 5 business days, we will proceed with processing the charges and shipping your order.
Incorrect Shipping Information:
In the event of incorrect shipping information provided at checkout, we will make every effort to track down the item using our shipping partners. Please be aware that refunds and returns are not available in such cases. However, we will do our utmost to locate the item. If successful, re-shipping fees of up to 20% of the item's value may apply.
Order Shipment:
If your order is in stock and we have successfully processed your credit card charges, the items will be shipped within five business days from the order date. You will receive tracking information via email within 24 hours of your order leaving the distribution center. Should tracking information not be received within six days of your order, please contact us at +1 (307) 317-7213. Cut off time is 4 pm EST.
Lead time is usually 5-10 business days to receive an order after purchase.
We offer free shipping on all orders and applicable items and brands within the mainland of US (Hawaii and Alaska are exclusions).
Eco Solar Kits does not ship orders directly to Hawaii or Alaska. Clients needing delivery to these locations must arrange a freight forwarder and enter the forwarder’s address as the shipping address. Eco Solar Kits will then ship the order to the designated freight forwarder under our standard shipping terms.
Typically, orders are processed immediately upon receipt, taking approximately 1-4 business days after order confirmation, payment, and pick-up time to fulfill.
The delivery time via freight carrier may vary between 4-6 business days, depending on your location.
The minimum order value required for purchase is $69.
We offer convenient courier delivery right to your door.
Delivery Services We Use:
FedEx
UPS
USPS
Estes
Roadrunner
Shipping Concerns:
To prevent delays, frustration, and additional costs, kindly inform us of any concerns regarding the delivery to your location. It's important to note that the following situations may incur additional costs:
Charges imposed by the freight company if an 18-wheeler truck cannot access the delivery location
Restrictions on truck height or bridge laws during transportation
Deliveries to islands
Road or access restrictions
Delivery requiring the use of a ferry, train, plane, or additional courier transport
Contact Information:
You can reach us using the contact methods provided below:
Company Name: D&D Eco Power Goods LLC
Address: 1309 Coffeen Avenue STE 1200, Sheridan, WY, 82801, USA
Hours of Operation: Mon-Sat: 9:00 AM - 8:00 PM EST
×
Return and Refund Policy
At D&D Eco Power Goods LLC, we strive to ensure our customers are completely satisfied with their purchases. Our return and refund policies are designed to provide a fair and transparent process based on the delivery date of your item.
Return Eligibility
You have 30 days from the delivery date to initiate a return. To be eligible for a return, the item must meet the following conditions:
Unused and packaging intact: The item must be in its original packaging and condition.
All tags intact: Any tags must remain attached.
Proof of purchase: You will need to provide a receipt or proof of purchase.
Items that do not meet these conditions will not be accepted for return.
Circumstances Under Which Returns Are Offered
Canceling an Order: You may cancel your order before it has shipped. A 3% deduction will apply to cover platform fees from the total amount paid.
Damaged on Arrival: If your item arrives damaged, please file the damage with the shipping carrier and contact us within 24 hours of delivery to assess the issue. We may request photos of the damage.
Faulty Manufacturing or Broken After Use: Items with manufacturing defects or that break under normal use are covered under the manufacturer's warranty. Please contact us for guidance.
Changed Your Mind: If you decide to return an item because you changed your mind, please ensure it meets the return eligibility criteria stated above.
Exchanges: To expedite an exchange, return the unwanted item first and place a new order for the desired item.
Wrong Product Received: If you receive the wrong item, please contact us immediately so we can rectify the issue.
How to Initiate a Return
To begin the return process, please follow these steps:
Contact Us: Reach out via phone at +1 (307) 317-7213, live chat on the website, or email us at hello@ecosolarkits.com . You can also fill out the contact form on our website.
Provide Necessary Information: When contacting us, include:
Your order number
First and last name of the person who paid for the order
A brief description of the issue
Photos of the product (if applicable, especially for damaged items)
Return Authorization: You will receive a return authorization from our team. Please note that returns without prior authorization will not be accepted.
Shipping Instructions: Upon approval, it’s the customer's responsibility to obtain a return shipping label and receive instructions from the manufacturer on where to send the package.
If our managers and the customer are unable to obtain the shipping address and label from the manufacturer within 15 business days, the customer will receive the shipping label directly from us and should send the products to 8165 Main St, Vancouver, BC V5X 3L0, Canada.
Return Shipping: Customers are responsible for return shipping costs, even if the return is due to a damaged or incorrect item.
Refund Policy
We prioritize customer satisfaction and aim to provide a seamless refund experience. This refund policy is based on the delivery date of your item to ensure fairness in the return process.
Circumstances Under Which Refunds Are Offered
If the Products Never Arrived: If your order does not arrive within the expected delivery timeframe, please contact us. We will investigate the issue with the carrier and, if confirmed as lost, process a full refund.
Damaged on Arrival: If your item arrives damaged, please notify us within 24 hours of delivery. We may ask for photographs of the damage to facilitate the refund process. Once approved, you will receive a full refund.
Faulty Manufacturing or Broken After Use: Items that exhibit manufacturing defects or break under normal use are covered under our warranty. Please reach out to us with details of the issue, including photos. If the item is confirmed faulty, you will be eligible for a full refund or replacement, depending on your preference.
Changed Their Mind: If you decide to return an item because you changed your mind, it must be returned in its original, unused condition, following the return policy guidelines. Once the return is approved, you will receive a refund, minus any applicable restocking fees.
Wrong Product Received: If you receive an incorrect item, contact us immediately. We will provide instructions for returning the wrong product, and once received, you will be eligible for a full refund or exchange for the correct item.
When to Expect a Refund
Refunds will be processed based on the delivery date of the product. Once the manufacturer receives and inspects your returned item, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed through your original payment method, typically within 10 days. Please note that it may take some time for your bank or credit card company to process and post the refund.
Additional Information
Return Window Extension: The return window is extended to 35 days during the following periods:
Orders between Nov 25, 2024 and Nov 30, 2024
Orders between Dec 25, 2024 and Dec 31, 2024
Restocking Fee: Returns not related to damaged items may incur a 25% restocking fee.
Refund Processing Time: The processing time for refunds is approximately10 days from receipt of the returned item.
Contact Information
For any questions or concerns regarding our return or refund policy, please do not hesitate to contact us:
Company Name: D&D Eco Power Goods LLC
Address: 1309 Coffeen Avenue STE 1200, Sheridan, WY, 82801, USA
Unlock unparalleled savings with our exclusive Custom Bundle! Experience the ultimate in portable power with our tailored Complete Solar Generator System, pairing the robust 3600 Watt EcoFlow Delta Pro Power Station with an impressive 800 Watts of solar power from Rich Solar.
The EcoFlow Delta Pro is a powerhouse 120-volt, 3600-watt power station, expandable up to 4500 watts using X-Boost Technology. For appliances requiring 240 volts, achieve an exceptional 7200 watts by connecting two Delta Pro units with the EcoFlow Double Voltage Hub (exclusively for DELTA Pro). Featuring a reliable 3600 Watt Hour battery, expandable up to 25,000Wh (25kWh), this system ensures ample power supply for all your needs. Embrace the future of solar energy with this extraordinary bundle.
What's In the Box?
2 x EcoFlow DELTA PRO 3.6kWh / 3.6kW Solar Power Stations
4 x Ecoflow Delta Pro Smart Extra Batteries 3600Wh Each
1 x Remote Control Monitor & Display Screen
1 x Ecoflow Double Voltage Hub (for 120/240V Output)
8 x 335-Watt Rich Solar Rigid Monocrystalline Solar Panels
8 x Solar Mounting Bracket
2 x 50 ft. PV Solar Panel Extension Cable (10 AWG)
2 x PV Solar Charging Cable (PV to XT60)
2 x Car Charging Cable (Car to XT60)
2 x AC wall charger for charging from any standard wall outlet
2 x XT60 to Aviation Plug (input)
2 x 2 Sets of Two Way MC4 Branch Connectors - For Series-Parallel Connection
1 x Ecoflow Solar Angle Guide
2 x User Manual
Ecoflow Delta Pro Power Station Specifications
Battery Capacity
3.6kWh (expandable up to 25kWh)
AC Output
3600W (7200W with dual unit pairing using X-Boost Technology)
DC Output
1200W (12V), 2400W (24V)
Ports
6 AC outlets, 4 USB-A ports, 2 USB-C ports, 2 12V car sockets
Charging Methods
AC Wall Charger, Solar Panel (up to 800W input), 12V Car Charger, PD Type-C, EV
Charging Time
From 0-100% in as little as 2 hours (depending on charging method)
Expandability
Compatible with Extra Batteries, Smart Generators, and Smart Home Panel
App Control
EcoFlow App for remote monitoring and control
Dimensions
15.7 x 11.4 x 11.4 inches (40 x 29 x 29 cm)
Weight
47.6 lbs (21.6 kg)
Warranty
2-year warranty
Battery Life Cycle
6,500 cycles to 50% capacity, 3,500 cycles to 80% capacity
EcoFlow Delta Pro Smart Extra Battery Specifications
Battery Capacity
3.6kWh (3600Wh)
Battery Chemistry
Lithium Iron Phosphate (LiFePO4)
Lifespan
6500 cycles to 50% capacity
Battery Management System
BMS with overvoltage, overcurrent, short circuit, and over-temperature protection
Charge Input Voltage
220-240V
Charging Time
2.7 hours (with Delta Pro)
Dimensions
25 x 11.2 x 16.4 in
Weight
84 lbs
Operating Temperature
-4°F ~ 113°F (-20°C ~ 45°C)
Storage Temperature
-4°F ~ 113°F (-20°C ~ 45°C)
Warranty
5-year warranty
335 Watts Rigid Solar Panel Specifications
Maximum Power (Pmax)
335W
Maximum Power Voltage (Vmp)
34.1V
Maximum Power Current (Imp)
9.85A
Open Circuit Voltage (Voc)
41.6V
Short Circuit Current (Isc)
10.4A
Maximum System Voltage (Vmax)
1500VDC
Temperature Range
-40°F ~ 185°F
Max Series Fuse Rating
20A
Dimensions
65.2 x 39.2 x 1.4 in
Weight
40.5 lb
Warranty
25-year for power output; 5-year for material and craftsmanship.
Introducing the EcoFlow DELTA Pro
Discover the world's first portable home battery with an expandable ecosystem designed for home backup, smart energy management, reduced energy bills, and more. The EcoFlow DELTA Pro represents the next evolution in portable power technology, offering unparalleled power security and independence no matter where you are.
FEATURES
Expandable Power Capacity: The DELTA Pro starts at 3.6kWh and expands up to 25kWh, integrating directly with home circuits via the Smart Home Panel for reliable backup.
High-Powered AC Output: Leading with 3600W, the DELTA Pro powers heavy-duty appliances like dryers and AC units. Pair two units for a massive 7200W output.
Versatile Ecosystem: Expand with Extra Batteries, Smart Generators, and the Smart Home Panel. Manage everything from your phone with the EcoFlow app.
Fastest Charging Capability: Charge via six methods, including EV stations. Multicharge up to 6500W for rapid replenishment, setting the industry standard.
Seamless Home Integration: Use the optional Smart Home Panel to power up to 10 home circuits, ideal for outages or optimizing energy use.
Adaptable Power Solution: From emergencies to daily needs, the DELTA Pro delivers dependable power for any situation.
From tailgate power to extreme blackouts that last for days on end, DELTA Pro delivers up to 25kWh of capacity. With that, you're covered for any situation. That's the industry gold standard..
All the AC output you’ll need.
A single DELTA Pro unit packs a 3600W AC output, which can be expanded up to 4500W with X-Boost technology. Power 99.99% heavy-duty devices at home, outdoors, or at work. You can even pair two units together to achieve 7200W.
The world’s fastest charging portable power station.
MultiCharge delivers record-breaking speeds at 6500W. To reach 6500W, you can opt for these charging methods.
Fully charge in 1.8 hours.
EcoFlow’s X-Stream charging technology isn't just fast, it's safe too. The battery management system ensures safety and longevity while you fully charge DELTA Pro from a standard AC wall outlet in 1.8 hours*.
Charge up at thousands of EV stations worldwide.
For the first time ever with a portable power station, you can charge up at thousands of EV stations worldwide. This unique charging method gives you up to 3400W fast charging on the go.
Go renewable with 1600W solar charging.
EcoFlow's suite of solar products give you a cost-effective renewable energy source to stay powered. You can use solar energy to charge DELTA Pro in just 2.8-5.6 hours. DELTA Pro has a wide voltage range from 11-150V, which makes it compatible with 90% of third-party solar panels with Solar connectors. And when the weather gets unpredictable, the smart maximum power point tracking (MPPT) automatically adjusts, maximizing your solar generation at any time of the day.
Get emergency backup power with the EcoFlow Smart Generator.
The EcoFlow Smart Generator serves as an emergency option that integrates with your DELTA Pro ecosystem. It auto-starts when your DELTA Pro hits a low level of charge, re-charges your DELTA Pro, and stops the engine all by itself once your DELTA Pro hits a full charge. Compared to a traditional gas generator, the EcoFlow Smart Generator delivers less energy loss, faster charging and higher efficiency.
A battery that lasts for years on end.
DELTA Pro sports a brand-new LFP battery with 6500 cycles, which means you can use DELTA Pro for years and years before your unit reaches 50% of the original capacity. EcoFlow’s battery management system provides real-time analysis and regulation of voltage, current, and temperature. This unique protection mechanism makes DELTA Pro an incredibly safe and efficient home battery.
Multiple ways to control & monitor.
Control DELTA Pro either on the unit itself, using the remote control accessory, or unlock a ton of customization via the EcoFlow app. On the app, you can access your power settings, such as charging and discharging levels, AC charge speeds, control the Smart Generator and a whole lot more.
Upon completing your order, you will promptly receive an email confirming the order placement, indicating that we have received your order and pre-authorized your credit card for the purchase. Our next step is to contact our suppliers to confirm the item's availability and readiness for shipment. Should the item be on backorder or unavailable, we will notify you of the estimated lead time. If the provided lead time is unsatisfactory, we will cancel the pre-authorization and contact you via email or phone. If the item can be shipped within 5 business days, we will proceed with processing the charges and shipping your order.
Incorrect Shipping Information:
In the event of incorrect shipping information provided at checkout, we will make every effort to track down the item using our shipping partners. Please be aware that refunds and returns are not available in such cases. However, we will do our utmost to locate the item. If successful, re-shipping fees of up to 20% of the item's value may apply.
Order Shipment:
If your order is in stock and we have successfully processed your credit card charges, the items will be shipped within five business days from the order date. You will receive tracking information via email within 24 hours of your order leaving the distribution center. Should tracking information not be received within six days of your order, please contact us at +1 (307) 317-7213. Cut off time is 4 pm EST.
Lead time is usually 5-10 business days to receive an order after purchase.
We offer free shipping on all orders and applicable items and brands within the mainland of US (Hawaii and Alaska are exclusions).
Eco Solar Kits does not ship orders directly to Hawaii or Alaska. Clients needing delivery to these locations must arrange a freight forwarder and enter the forwarder’s address as the shipping address. Eco Solar Kits will then ship the order to the designated freight forwarder under our standard shipping terms.
Typically, orders are processed immediately upon receipt, taking approximately 1-4 business days after order confirmation, payment, and pick-up time to fulfill.
The delivery time via freight carrier may vary between 4-6 business days, depending on your location.
The minimum order value required for purchase is $69.
We offer convenient courier delivery right to your door.
Delivery Services We Use:
FedEx
UPS
USPS
Estes
Roadrunner
Shipping Concerns:
To prevent delays, frustration, and additional costs, kindly inform us of any concerns regarding the delivery to your location. It's important to note that the following situations may incur additional costs:
Charges imposed by the freight company if an 18-wheeler truck cannot access the delivery location
Restrictions on truck height or bridge laws during transportation
Deliveries to islands
Road or access restrictions
Delivery requiring the use of a ferry, train, plane, or additional courier transport
Contact Information:
You can reach us using the contact methods provided below:
Company Name: D&D Eco Power Goods LLC
Address: 1309 Coffeen Avenue STE 1200, Sheridan, WY, 82801, USA
Hours of Operation: Mon-Sat: 9:00 AM - 8:00 PM EST
Return and Refund Policy
At D&D Eco Power Goods LLC, we strive to ensure our customers are completely satisfied with their purchases. Our return and refund policies are designed to provide a fair and transparent process based on the delivery date of your item.
Return Eligibility
You have 30 days from the delivery date to initiate a return. To be eligible for a return, the item must meet the following conditions:
Unused and packaging intact: The item must be in its original packaging and condition.
All tags intact: Any tags must remain attached.
Proof of purchase: You will need to provide a receipt or proof of purchase.
Items that do not meet these conditions will not be accepted for return.
Circumstances Under Which Returns Are Offered
Canceling an Order: You may cancel your order before it has shipped. A 3% deduction will apply to cover platform fees from the total amount paid.
Damaged on Arrival: If your item arrives damaged, please file the damage with the shipping carrier and contact us within 24 hours of delivery to assess the issue. We may request photos of the damage.
Faulty Manufacturing or Broken After Use: Items with manufacturing defects or that break under normal use are covered under the manufacturer's warranty. Please contact us for guidance.
Changed Your Mind: If you decide to return an item because you changed your mind, please ensure it meets the return eligibility criteria stated above.
Exchanges: To expedite an exchange, return the unwanted item first and place a new order for the desired item.
Wrong Product Received: If you receive the wrong item, please contact us immediately so we can rectify the issue.
How to Initiate a Return
To begin the return process, please follow these steps:
Contact Us: Reach out via phone at +1 (307) 317-7213, live chat on the website, or email us at hello@ecosolarkits.com . You can also fill out the contact form on our website.
Provide Necessary Information: When contacting us, include:
Your order number
First and last name of the person who paid for the order
A brief description of the issue
Photos of the product (if applicable, especially for damaged items)
Return Authorization: You will receive a return authorization from our team. Please note that returns without prior authorization will not be accepted.
Shipping Instructions: Upon approval, it’s the customer's responsibility to obtain a return shipping label and receive instructions from the manufacturer on where to send the package.
If our managers and the customer are unable to obtain the shipping address and label from the manufacturer within 15 business days, the customer will receive the shipping label directly from us and should send the products to 8165 Main St, Vancouver, BC V5X 3L0, Canada.
Return Shipping: Customers are responsible for return shipping costs, even if the return is due to a damaged or incorrect item.
Refund Policy
We prioritize customer satisfaction and aim to provide a seamless refund experience. This refund policy is based on the delivery date of your item to ensure fairness in the return process.
Circumstances Under Which Refunds Are Offered
If the Products Never Arrived: If your order does not arrive within the expected delivery timeframe, please contact us. We will investigate the issue with the carrier and, if confirmed as lost, process a full refund.
Damaged on Arrival: If your item arrives damaged, please notify us within 24 hours of delivery. We may ask for photographs of the damage to facilitate the refund process. Once approved, you will receive a full refund.
Faulty Manufacturing or Broken After Use: Items that exhibit manufacturing defects or break under normal use are covered under our warranty. Please reach out to us with details of the issue, including photos. If the item is confirmed faulty, you will be eligible for a full refund or replacement, depending on your preference.
Changed Their Mind: If you decide to return an item because you changed your mind, it must be returned in its original, unused condition, following the return policy guidelines. Once the return is approved, you will receive a refund, minus any applicable restocking fees.
Wrong Product Received: If you receive an incorrect item, contact us immediately. We will provide instructions for returning the wrong product, and once received, you will be eligible for a full refund or exchange for the correct item.
When to Expect a Refund
Refunds will be processed based on the delivery date of the product. Once the manufacturer receives and inspects your returned item, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed through your original payment method, typically within 10 days. Please note that it may take some time for your bank or credit card company to process and post the refund.
Additional Information
Return Window Extension: The return window is extended to 35 days during the following periods:
Orders between Nov 25, 2024 and Nov 30, 2024
Orders between Dec 25, 2024 and Dec 31, 2024
Restocking Fee: Returns not related to damaged items may incur a 25% restocking fee.
Refund Processing Time: The processing time for refunds is approximately10 days from receipt of the returned item.
Contact Information
For any questions or concerns regarding our return or refund policy, please do not hesitate to contact us:
Company Name: D&D Eco Power Goods LLC
Address: 1309 Coffeen Avenue STE 1200, Sheridan, WY, 82801, USA
Hours of Operation: Mon-Sat: 9:00 AM - 8:00 PM EST
DISCLAIMER
Last updated November 04, 2024
WEBSITE DISCLAIMER
The information provided by D&D Eco Power Goods LLC ("we," "us," or "our") on https://ecosolarkits.com/ (the "Site") is for general informational purposes only. All information on the Site is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.
EXTERNAL LINKS DISCLAIMER
The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
TESTIMONIALS DISCLAIMER
The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. YOUR INDIVIDUAL RESULTS MAY VARY.
The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.
The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.
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