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BLUETTI EP500 2,000W 5,120Wh Portable Solar Power Station

SKU: EP500
Regular price $3,499.00
Regular price Sale price $3,499.00
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OVERVIEW

Unveiling the BLUETTI EP500, a revolutionary all-in-one backup power station designed to redefine your power needs. Equipped with a groundbreaking 5120Wh LiFePO4 battery pack and a 2000W rated pure sine wave AC inverter, this powerhouse delivers unmatched performance. Whether it's powering your entire party, facilitating family camping trips, fueling cabin workshops, or providing emergency backup for your entire house, the EP500 ensures you stay powered up for days on end during unexpected outages.

 

Unparalleled Versatility

With up to 15 outlet sources, the EP500 empowers you to run anything from laptops to air conditioners and electric vehicles effortlessly. Its versatility knows no bounds, ensuring seamless operation across diverse electrical devices.

 

Safety, Intelligence, and Adaptability

Featuring an advanced Battery Management System and LiFePO4 chemistry, the EP500 guarantees exceptional safety and durability. Its built-in dual-core microcomputer, coupled with internet connectivity, allows for firmware upgrades over the internet, ensuring continuous improvement and adaptability. At BLUETTI, we believe in evolving towards excellence, making the EP500 a future-proof investment.

 

Reliable UPS Backup

When the electrical grid falters, the EP500 seamlessly transitions to become your home's energy lifeline for essential loads. Unlike traditional gasoline generators, it operates without the hassle of upkeep, fuel, carbon monoxide emissions, or disruptive noise. With optional pairing with up to 1200W MPPT solar input, you can rapidly recharge or sustain your appliances without draining the onboard battery. Say goodbye to power outage concerns – with the BLUETTI EP500, uninterrupted power is now a certainty.

 

Easy to Use

Engineered for flexibility, the EP500 Series caters to a myriad of scenarios, making it the ultimate power station for any situation. Whether you're at home, on the road, or in the great outdoors, harnessing the power of the EP500 is simple and intuitive.

Experience the future of backup power with the BLUETTI EP500 – where reliability meets innovation, ensuring you're never left in the dark.

 

 

 FEATURES

  • High-Capacity LiFePO4 Battery: With an impressive 5120Wh capacity, the EP500 ensures sustained power, capable of enduring over 3500 cycles to 80% capacity, providing long-term reliability for your energy needs.

  • Powerful Pure Sine Wave Output: Delivering a robust 2000W of pure sine wave power, the EP500 ensures consistent and reliable electricity for all your devices, from sensitive electronics to power-hungry appliances.

  • Portable and Versatile: Designed for mobility, the EP500 is a movable power station, allowing you to take reliable power wherever you go, whether it's for outdoor adventures or emergency situations.

  • In-grid and Flexible UPS Modes: Enjoy peace of mind with in-grid UPS mode and flexible UPS mode, providing continuous power supply 24/7, ensuring your essential loads stay powered even during grid outages.

  • Off-grid Energy Storage: Seamlessly transition to off-grid living with the EP500, storing excess energy for use when the grid is unavailable or during emergencies.

  • Simultaneous Device Charging: With multiple outlets, the EP500 accommodates the charging needs of multiple devices simultaneously, ensuring everyone stays powered up.

  • Flexible Recharging Options: Keep your EP500 always ready with flexible recharging options, including solar input and other convenient methods, ensuring uninterrupted power supply.

  • Convenient App Remote Control: Control and monitor your EP500 remotely with the intuitive mobile app, giving you full control over your power supply from anywhere.

  • User-Friendly Smart Touchscreen: Navigate and customize settings effortlessly with the EP500's smart touchscreen interface, providing convenient access to power management features and status updates.

 

 

 SPECIFICATIONS

AC Rated Power 2000W, 2000W < load < 2500W, 2min, 2500W < load < 3000W, 10s, 3000W < load < 4800W, 500ms (peak 4800W)
Net Weight ≈76kg (167lbs)
Dimensions 500300760mm (22.811.829.9in)
Battery Capacity 5120Wh
Battery Cell Type LiFePO4
Rated Life Cycle 3500+ Cycles to 80% Capacity
Charge Temperature 0°C ~ 40°C (32°F ~104°F)
Storage Ambient Temperature 0°C ~ 45°C (32°F ~113°F)
Working Environment Humidity 10-90%
Certification UL2743, UKCA, RCM, PSE, TELEC, FCC, CE
Warranty Period 60 Months
Color Superior Grey, Elegant White
AC Input 600W Max, 100-264VAC
PV Input or T500 Input 1200W Max, 55-145VDC, 20A
USB-C 1*100W
AC 100-120VAC*4
USB-A 2Quick Charging, 36W Total, 25VDC, 3A Total
Cigarette Lighter 1*12VDC, 10A
RV (Aviation Port) 1*12VDC, 30A
DC 5521 2*12VDC, 10A Total
Wireless Charging Pad 2*5/7.5/10/15W

 

 

 WHAT'S IN THE BOX

 

ADDITIONAL DOCUMENTATION

BLUETTI EP500 Solar Power Station User Manual

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Order Confirmation:

Upon completing your order, you will promptly receive an email confirming the order placement, indicating that we have received your order and pre-authorized your credit card for the purchase. Our next step is to contact our suppliers to confirm the item's availability and readiness for shipment. Should the item be on backorder or unavailable, we will notify you of the estimated lead time. If the provided lead time is unsatisfactory, we will cancel the pre-authorization and contact you via email or phone. If the item can be shipped within 5 business days, we will proceed with processing the charges and shipping your order.

Incorrect Shipping Information:

In the event of incorrect shipping information provided at checkout, we will make every effort to track down the item using our shipping partners. Please be aware that refunds and returns are not available in such cases. However, we will do our utmost to locate the item. If successful, re-shipping fees of up to 20% of the item's value may apply.

Order Shipment:

If your order is in stock and we have successfully processed your credit card charges, the items will be shipped within five business days from the order date. You will receive tracking information via email within 24 hours of your order leaving the distribution center. Should tracking information not be received within six days of your order, please contact us at +1 (307) 317-7213. Cut off time is 4 pm EST.

Lead time is usually 5-10 business days to receive an order after purchase.

We offer free shipping on all orders and applicable items and brands within the mainland of US (Hawaii and Alaska are exclusions).

Eco Solar Kits does not ship orders directly to Hawaii or Alaska. Clients needing delivery to these locations must arrange a freight forwarder and enter the forwarder’s address as the shipping address. Eco Solar Kits will then ship the order to the designated freight forwarder under our standard shipping terms.

Typically, orders are processed immediately upon receipt, taking approximately 1-4 business days after order confirmation, payment, and pick-up time to fulfill.

The delivery time via freight carrier may vary between 4-6 business days, depending on your location.

Shipping Concerns:

To prevent delays, frustration, and additional costs, kindly inform us of any concerns regarding the delivery to your location. It's important to note that the following situations may incur additional costs:

  • Charges imposed by the freight company if an 18-wheeler truck cannot access the delivery location
  • Restrictions on truck height or bridge laws during transportation
  • Deliveries to islands
  • Road or access restrictions
  • Delivery requiring the use of a ferry, train, plane, or additional courier transport

Contact Information:

You can reach us using the contact methods provided below:

Return and Refund Policy

At D&D Eco Power Goods LLC, we strive to ensure our customers are completely satisfied with their purchases. Our return and refund policies are designed to provide a fair and transparent process based on the delivery date of your item.

Return Eligibility

You have 30 days from the delivery date to initiate a return. To be eligible for a return, the item must meet the following conditions:

  • Unused and packaging intact: The item must be in its original packaging and condition.
  • All tags intact: Any tags must remain attached.
  • Proof of purchase: You will need to provide a receipt or proof of purchase.

Items that do not meet these conditions will not be accepted for return.

Circumstances Under Which Returns Are Offered

  • Canceling an Order: You may cancel your order before it has shipped. A 3% deduction will apply to cover platform fees from the total amount paid.
  • Damaged on Arrival: If your item arrives damaged, please file the damage with the shipping carrier and contact us within 24 hours of delivery to assess the issue. We may request photos of the damage.
  • Faulty Manufacturing or Broken After Use: Items with manufacturing defects or that break under normal use are covered under the manufacturer's warranty. Please contact us for guidance.
  • Changed Your Mind: If you decide to return an item because you changed your mind, please ensure it meets the return eligibility criteria stated above.
  • Exchanges: To expedite an exchange, return the unwanted item first and place a new order for the desired item.
  • Wrong Product Received: If you receive the wrong item, please contact us immediately so we can rectify the issue.

How to Initiate a Return

To begin the return process, please follow these steps:

  • Contact Us: Reach out via phone at +1 (307) 317-7213, live chat on the website, or email us at hello@ecosolarkits.com . You can also fill out the contact form on our website.
  • Provide Necessary Information: When contacting us, include:
    • Your order number
    • First and last name of the person who paid for the order
    • A brief description of the issue
    • Photos of the product (if applicable, especially for damaged items)
  • Return Authorization: You will receive a return authorization from our team. Please note that returns without prior authorization will not be accepted.
  • Shipping Instructions: Upon approval, it’s the customer's responsibility to obtain a return shipping label and receive instructions from the manufacturer on where to send the package.
  • Return Shipping: Customers are responsible for return shipping costs, even if the return is due to a damaged or incorrect item.

Refund Policy

We prioritize customer satisfaction and aim to provide a seamless refund experience. This refund policy is based on the delivery date of your item to ensure fairness in the return process.

Circumstances Under Which Refunds Are Offered

  1. If the Products Never Arrived: If your order does not arrive within the expected delivery timeframe, please contact us. We will investigate the issue with the carrier and, if confirmed as lost, process a full refund.
  2. Damaged on Arrival: If your item arrives damaged, please notify us within 24 hours of delivery. We may ask for photographs of the damage to facilitate the refund process. Once approved, you will receive a full refund.
  3. Faulty Manufacturing or Broken After Use: Items that exhibit manufacturing defects or break under normal use are covered under our warranty. Please reach out to us with details of the issue, including photos. If the item is confirmed faulty, you will be eligible for a full refund or replacement, depending on your preference.
  4. Changed Their Mind: If you decide to return an item because you changed your mind, it must be returned in its original, unused condition, following the return policy guidelines. Once the return is approved, you will receive a refund, minus any applicable restocking fees.
  5. Wrong Product Received: If you receive an incorrect item, contact us immediately. We will provide instructions for returning the wrong product, and once received, you will be eligible for a full refund or exchange for the correct item.

When to Expect a Refund

Refunds will be processed based on the delivery date of the product. Once the manufacturer receives and inspects your returned item, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed through your original payment method, typically within 10 days. Please note that it may take some time for your bank or credit card company to process and post the refund.

Additional Information

  • Return Window Extension: The return window is extended to 35 days during the following periods:
    • Orders between Nov 25, 2024 and Nov 30, 2024
    • Orders between Dec 25, 2024 and Dec 31, 2024
  • Restocking Fee: Returns not related to damaged items may incur a 25% restocking fee.
  • Refund Processing Time: The processing time for refunds is approximately 10 days from receipt of the returned item.

Contact Information

For any questions or concerns regarding our return or refund policy, please do not hesitate to contact us: